How To Fix Eero No Light Issue: A Complete Guide (2025)

Last Updated: 4 months | John Miller

If you own an Eero Router, you should know the importance of the LED Light on it. By looking at the LED’s light color, you can understand your device’s current situation.

For instance, if the light’s color is white and blinking, you know that your device is either starting up or connecting to the internet. If it’s a solid white light, you know your Eero router is working correctly, and there are no issues.

A Solid Red light on your Eero device indicates a problem, and it cannot connect to the internet.

But what if you notice that the LED of your Eero has No Light?

Through this article, I will not only provide you with a Step-by-Step Guide on How To Fix the Eero No Light Issue. Still, I will also discuss some of the reasons why this issue may occur.

So, read on and learn more about this. Even if you face this issue in the future, you will easily be able to troubleshoot this issue quickly and get your device back up and running in no time.

Eero No Light: Common Reasons

As an eero owner, you can easily identify the state of your device by simply checking the color of the light of the LED situated on it. But if the light is off, it can be a cause for concern.

I will discuss with you which are the Most Common Causes Why Your Eero Device May Display No Light. Here is the list of the most common reasons for the issue:

The Device is Turned Off

The most common and frequent reason why your eero device’s light is not on is because your device is turned Off. So make sure that your eero device is plugged in and the power supply is turned On.

The LED Light is Disabled

Another common reason for Eero’s no light is that your device’s LED is turned off. Eero allows its user to change the setting of LED light settings through its app and you might have accidentally toggled it off if you were changing the brightness setting.

A simple re-enabling of the LED light through its app will fix the issue.

Issue With the Power Source

Another potential reason for no light on your eero could be because there is a problem with the device’s power source. This could be due to a damaged cable, a faulty adapter, a loose power cable, or the electrical outlet, or it could be due to a power outage.

Firmware Update

An outdated firmware can lead to several problems with your device including this issue. You can check if this is the case by easily checking the eero app.

Or maybe your eero device just received its periodic firmware update and is in the process of updating, this can also cause the LED light to be turned off.

Connectivity Issue

An issue regarding connectivity can also cause the LED light to be turned off. You should check and make sure that there is no issue with the internet connection.

Device Malfunction

In some cases, maybe the problem is with the device itself. For example, a malfunctioning component or the LED itself is malfunctioning or is damaged. This is something that will require some extra work or may even need a replacement of the device itself.

How to Fix Eero No Light Issue?

Now that we’ve discussed several of the causes behind this issue, let’s talk about how you can fix this no-light issue if you ever face one.

Just follow these simple steps described below on how you can fix this issue and you should be able to resolve it.

Turn the Device On

First and foremost, check to see if your eero device is turned On or not. And if it is turned off then turn it on.

Check the LED Setting

Check your Eero app to see if the LED light has not been turned off. You can do so by following the steps given below:

• Open the “Eero App”.
• Tap on “Online“ to view all the active Eero devices.
• Select the device whose LED light is off.
• Tap on LED Light.

• If the LED light is turned off, toggle the Status Light Button to turn the LED light on.

Inspect Power Source

Check and make sure that your Eero device’s power supply is not interrupted. You can do so by following the steps given below:

1. First and foremost make sure that there is not a power outage in your area.
2. Make sure that your Eero device is properly plugged into the electrical outlet and that the connection is not loose.
3. Check and make sure that the power adapter is not damaged.

• Maybe there are no visible signs of damage on the outside but the damage is inside. So if you have a spare adapter you should try using that and it might resolve the issue.

4. Maybe the issue is itself with the power outlet so try plugging the adapter into a different outlet.

Check the Internet Connection

Check and make sure that there is no issue with your internet connection. You can do so by following the steps given below:

• Properly inspect your modem and network equipment to make sure that everything is working in order.
• Check and make sure that all the cables are properly and securely plugged in.
• Restart your modem and network equipment to refresh your internet connection. You can do so by following these steps:
  • Disconnect your Eero router from your modem and network equipment.
  • Turn off and unplug your modem and network equipment from the power source.
  • Wait for 2-3 minutes for the energy to dissipate.
  • Plug them back to the power source and turn them on.
  • Wait for them to completely boot up and then connect the router back.
  • The no LED light issue should be resolved if it was because of this.

Check for Software Update

Maybe for some reason, your eero device didn’t automatically update its software, this can also lead to connectivity issues. To check if its software is up-to-date please follow these steps:

• Open your Eero App and tap “Settings”.
• In the Settings menu locate “Network Software”.
• It should be “Up-to-date”, if so then it means that the software is up-to-date.
• But if there is an update available you’ll find an option named “Update Available”.
• Click on “Update Available”.
• Restart your device/network after the software update.

Power Cycle

Maybe the no light issue occurred due to your device simply experiencing some problems temporarily which can be resolved by restarting your device. Simply follow the following steps:

• Turn off the power of your device.
• Unplug the device.
• Wait for at least 30 seconds (I would suggest you wait around a minute).
• Plug the device back.
• Turn on the power of the device.

Reset Your Device

If none of the above methods were able to help you resolve the issue, then you must do a hard reset (a.k.a. Factory Reset) of your eero device. To do this just follow these simple steps:

• Locate the Reset Button at the back of your device.
• Press and hold that button for at least 15-20 seconds.
• When the LED light starts blinking red, let go of the button.
• Wait for the device to turn back and give it some time to finish the process.

By following the methods and their steps you can potentially fix the issue of your eero having no light and restore it to functioning normally.

Contact Eero Customer Support

So even after trying all the above troubleshooting methods, and the LED light on your eero is still not on, then you should contact the eero customer support.

You can contact Eero Customer Support via your phone, email, or live chat support in the eero app or you can visit their website. Eero has a dedicated support team that can help you with any issue related to your Eero devices/system.

FAQ

Final Words

As you know the Eero LED light plays a very crucial role in providing you with valuable information regarding the status of the network and the connectivity of your device.

So facing the issue of no LED light on your eero device can be a cause of frustration and concern as it can lead to a disruption of your seamless connectivity to the internet.

But by remaining calm and following this simple yet in-depth guide you should be able to pinpoint the exact reason behind the reason for the issue and potentially troubleshoot it. But even after all of this, you face the problem. I will say it again, do not hesitate to contact Eero Customer Support.

I sincerely hope you liked this guide and that I helped you learn about how to fix the eero no light issue. And if you know someone who could benefit from our router insights, don’t keep it to yourself!